A chemical tanker was fixed on a voyage to load a cargo parcel from a South American port. Upon completion of loading first foot portion, samples drawn from the cargo tank were declared off-spec, and the vessel was held responsible for the cargo contamination. The Quantity of the cargo was 1677 MT with a total value of around USD 800,000.
The vessel master had taken shoreline sample during the loading. With the ShipIn platform installed, the sampling operation was captured and digitally logged. The undisputable digital evidence, accessible in real-time on the ShipIn platform ashore, led to eventual admission by the terminal that the cargo was off spec in shore tank and that the vessel was not at fault.
– SVP Commercial Operations
ShipIn’s FleetVision™ Platform helped the shipowner avoid $800,000 in losses. The real-time collaboration between Ship and Shore and the availability of undisputed visual information prevented further losses due to potential delays caused by this incident. The Captain and Crew on board were spared frustration from the dispute, and man hours in the office that would have been allocated towards root cause analysis, corrective actions and claim negotiation were reprioritized to more impactful projects.
Cargo Contamination on a Chemical Tanker